Options strives to
continuously improve the quality and effectiveness of service
provided to each program participant. To accomplish this, information
is collected and analyzed on an ongoing basis. We are proud
to share some of our results and most recent achievements.
What do our Program Participants say about Options?
Feedback from our program participants and
residents is always encouraged. Every year, we send each participant
a written survey asking a broad range of questions. We
get great results in terms of response and ratings.
Here are some of their comments.
“Options has helped me improve my quality of
life, but above all, Options has rendered their service
respect and the utmost kindness towards me.”
“I appreciate the help I’m receiving and hope to continue being
healthy mentally and physically. My stay here has been very nice and I am very
glad that there are people like you to help. Thank you.”
“My case manager at Options has gone above and beyond
for my children and
me. We have had a very comfortable and safe stay at our
site. I am also glad to say that because of the resources
we have received from the program, my
family and I are going to be submitting our housing package for a beautiful
apartment. We are very thankful and happy with all of the help we have received.”
Mental Health Residential Programs Year End 2009 Data
Attesting to efficiency, occupancy for
the Community Residence Programs averaged over 94%.
The majority (90%) of Mental Health Supervised
and Apartment Program residents transitioned to other
living situations in less than 2 years. In comparable
Suffolk County programs, only 63% of the residents transitioned
to other living situations within two years.
residents hold all of their own medication and are responsible
for taking medications as prescribed by their physician
and obtain and refill their prescriptions. About 87% of
supported housing residents were on an independent
medication step, demonstrating accuracy and significant
“I was living with 23 other people in an adult home. I wanted
to do my own cooking and I didn’t want to
share a living room and dining room with so many
people. Here I
have my own room, I cook for myself. What’s
good here? Everything.” - Jean, Permanent Supported
Mental Health Permanent Supported Housing
This program has shown tremendous growth
over the past thirteen years.
Transitional Housing Program Year
End 2009 Data
Throughout the years, the Options Transitional
Housing Program has assisted approximately 800 Suffolk County
families in gaining stability and permanent housing. In 2009,
- 43 families with 123 dependents
- 74% of families discharged found permanent
- 67% of families served during 2009 were
working or attending work programs
love the services that Options provides. My family
and I are grateful to Options. We pray and give thanks
everyday because without Options we could not be together.
Thanks again. We love you at Options.”
HIV/AIDS Program Year End 2009 Data
99% of all program participants are
linked to a primary health care provider
86% of program participants demonstrated
consistent compliance with medication regimens
Over the first ten years of the program’s
existence, Options had responded to the service needs of Long
Island residents with HIV or AIDS by consistently expanding
case management services. Beginning in 2007, the New York
State AIDS Institute initiated a shift away from providing
services to longer term clients who are well integrated into
community life which resulted in a decrease in the size of
the case management program.
Options has pursued and won funding to continue development
of permanent housing for families living with HIV/AIDS